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One of the ways CCO supports the Quality Management Partnership is by contributing infrastructure services, such as their Privacy Program. Learn about CCO’s privacy practices as they relate to our work.

CCO is committed to respecting personal privacy, safeguarding confidential information and ensuring the security of personal health information within our custody or control. We meet these commitments through our Privacy Program.

Partnership Privacy Responsibilities

CCO / Cancer Care Ontario has obligations acting as:

  • a prescribed entity under the Personal Health Information Protection Act, 2004 (PHIPA)
  • an institution under the Freedom of Information and Protection of Privacy Act

As a prescribed entity, CCO / Cancer Care Ontario collects personal health information for health system management and planning from organizations that are involved in the care and treatment of patients. We use this information to plan, fund and report on the performance of the cancer care system.

Complete descriptions of these responsibilities can be found in CCO’s Statement of Information Practices or in the privacy documents below.

Physician Level Reporting

As an institution under the Freedom of Information and Protection of Privacy Act, CCO / Cancer Care Ontario is permitted to collect, use and disclose personal information when authorized by law. They produce and distribute physician level reports to support the Colonoscopy Quality Management Program.

CCO / Cancer Care Ontario can collect provider/physician information under the following Acts:

  • Personal Health Information Protection Act, 2004 (PHIPA), as both a Prescribed Entity and Prescribed Registry
  • Cancer Act

“Physician information” may be personal information. It includes any information about an identifiable physician and their clinical performance.  

Physicians’ information is used to produce reports to help identify and address opportunities for quality improvement. Reports are produced at the facility, regional and provincial levels for colonoscopy, mammography and pathology, and at the physician level for colonoscopy only. 

CCO works with regional leads who are responsible for leading quality improvement initiatives with physicians who practice in their regions. To support this work, regional leads are provided with individual physician and aggregate level data for their region. CCO may also collect information about corresponding quality improvement efforts to support evaluation and progress tracking.  

Additionally, CCO may engage with the relevant Regional Cancer Program, facility, or Quality Management Partnership leadership to discuss and facilitate quality improvement initiatives.

All information collected by the regional leads, including any written documentation, will not be used or disclosed for any purpose other than those we have described here or as legally required.

For more information about information collection and privacy:

  • Send us an email
  • Call us at 416-971-9800
  • Send mail to:
    Quality Management Partnership
    500-525 University Ave,
    Toronto, Ontario, M5G 2L3

Privacy and Security Governance Structure

The Privacy Program is under the direction of the Chief Privacy Officer, who reports directly to CCO’s President and CEO. The Chief Privacy Officer is supported by a Privacy Office and a network of individuals and committees with specific privacy and security related responsibilities.

Contact the Information and Privacy Commissioner of Ontario

You have the right to submit any concern or complaint about CCO’s information practices by contacting:

Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
Phone: 416-326-3333 or 1-800-387-0073
TDD/TTY: 416-325-7539               
Fax: 416-325-9195